Knowledgebase

Help Articles

We are committed to empowering our clients with valuable articles and insights on maximizing the use of our services. Below, you’ll find answers to the most frequently asked questions to help you navigate our offerings.

Knowledgebase

VPS Hosting

What is VPS Hosting?

Introduction

  • VPS (Virtual Private Server) hosting is a type of hosting that provides dedicated resources on a shared server, offering more power and flexibility than shared hosting.

What are the benefits of VPS Hosting?

  • Benefits include increased performance, better security, full root access, and the ability to install custom software and applications.

How is VPS Hosting different from shared hosting?

  • Unlike shared hosting, VPS hosting gives you dedicated resources and greater control over your server environment, making it suitable for higher-traffic sites.

Can I upgrade from shared hosting to VPS Hosting?

  • Yes, you can easily upgrade from shared hosting to VPS hosting as your website grows and requires more resources.

What support is available for VPS Hosting customers?

We provide 24/7 technical support for VPS hosting customers, including assistance with server management, troubleshooting, and software installation.me.

Reseller Hosting

What is Reseller Hosting?

Introduction

  • Reseller hosting allows you to buy hosting services in bulk and sell them to your customers as a brand of your own, providing a source of income.

How does Reseller Hosting work?

  • You purchase a hosting plan that includes multiple accounts. You can then create and manage individual accounts for your clients.

What features are included in Reseller Hosting?

  • Reseller hosting plans typically include customizable control panels, billing software, and technical support, enabling you to run your hosting business efficiently.

Do I need technical expertise to start a Reseller Hosting business?

  • While some technical knowledge can be helpful, our user-friendly tools and customer support make it easier for beginners to start a reseller business.

Can I offer different hosting packages to my clients?

Yes, you can create and customize hosting packages to suit your clients’ needs, allowing you to cater to various budgets and requirements. WordPress site to our hosting platform with minimal downtime.

WordPress Hosting

What is WordPress Hosting?

Introduction

  • WordPress hosting is a specialized hosting service optimized for WordPress sites, offering features like automatic updates, enhanced security, and faster performance.

Can I install other applications on WordPress hosting?

  • While you can install other applications, WordPress hosting is optimized for WordPress sites. For other applications, consider our shared or VPS hosting plans.

Do you offer managed WordPress hosting?

  • Yes, our managed WordPress hosting includes automatic backups, updates, and security monitoring to ensure your site runs smoothly.

Is there a limit to the number of visitors on my WordPress hosting plan?

  • Each plan has a specific resource limit. Higher-tier plans allow more visitors and provide additional resources for better performance.

Can I migrate my existing WordPress site to your hosting?

Yes, we offer migration assistance to help you move your existing WordPress site to our hosting platform with minimal downtime.

Shared Hosting

What is Shared Hosting?

Introduction

  • Shared hosting is a web hosting service where multiple websites share the same server resources, making it a cost-effective option for small to medium-sized websites.

What are the benefits of Shared Hosting?

  • Benefits include lower costs, ease of use, and managed server maintenance. It’s ideal for beginners and small businesses.

How many websites can I host on a shared hosting plan?

  • Depending on the plan you choose, you can host multiple websites on a shared hosting plan. Check the specific plan details for limitations.

Is Shared Hosting suitable for eCommerce websites?

  • While it can be suitable for smaller eCommerce sites, larger sites with high traffic may require VPS or dedicated hosting for better performance and security.

What support is provided with Shared Hosting?

We offer 24/7 customer support, including live chat and ticket-based assistance, to help you with any issues related to your shared hosting account.

Domains

What is a Domain Name?

Introduction

A domain name is your website’s address on the internet, allowing users to access your site. For example, www.yoursite.com.

How do I register a domain?

You can register a domain through our domain registration service. Simply search for your desired domain name, check its availability, and complete the registration process.

What is the difference between a domain and hosting?

A domain is the address used to access a website, while hosting is the service that stores your website’s files and makes them accessible on the internet.

Can I transfer my domain to Webyleaks?

Yes, you can transfer your domain to Webyleaks. Please ensure your domain is eligible for transfer and follow our transfer instructions.

What is a domain extension?

A domain extension is the suffix at the end of a domain name, such as .com, .net, or .co.ke, indicating the type or origin of the website.